COVID-19 Update for RCH Customers and Accountholders
- Implementing a “work from home” policy for RCH employees. Calls to our team members’ office phone numbers will be redirected to their mobile phones while they are working from home. Our team members can also, of course, be reached by email during this time.
- Holding internal meetings by videoconference or otherwise limiting in-person attendance.
Continuity of customer service, the health and safety of our employees and community, and the security of client information are our top priorities. The ongoing investments we've made in technology allow our entire team to work remotely as needed, while accessing emails, files, and other materials—while maintaining the security of customer information. We regularly test our systems to ensure the continuity of operations in the event our employees need to work remotely.
We thank you for the confidence and trust you have placed in our company. You are in our thoughts and prayers during this challenging time.