By Thomas Hawkins | March 8, 2017

This video presentation is designed to give the viewer a basic understanding of the principles of locating missing participants in 401(k) plans.

The video addresses the following key questions that plan sponsors have regarding the issue of locating missing participants:

  • What is a missing participant?
  • What causes missing participants?
  • Why is it important to locate missing participants?
  • What are the best practices for locating missing participants?
  • What should I look for in a missing participant locator service?

For more information on missing participants, visit