News

ASPPA Net: Can Automation Help Solve the Missing Participant Problem?

In his 4/13/18 article, ASPPA Net's Ted Godbout examines key findings from the March 2018 RCH / Boston Research Technologies survey "The Mobile Workforce's Missing Participant Problem". Godbout covers the key highlights from the study, including the "remarkable" finding that 1/3 of the respondents had learned about accounts that they didn't realize they had, as well as the high percentage of respondents (60%) who would prefer an automated solution to update their address or consolidate their balances.

Are You All-In For A 401k Roll-In?

In his 4/02/18 article for 401k Specialist, Tom Hawkins asks plan sponsors to consider where they stand on encouraging rollovers into their 401(k) plan ("roll-ins") from new participants. Presenting the historical progression of roll-ins from 2012 to present, Hawkins then describes 3 levels of roll-in support that plan sponsors can offer. The most effective, says Hawkins, is Level 3, where plan sponsors adopt a facilitated roll-in service, which makes the process worry- and hassle-free for participants.

Employers: Here’s how you improve the broken 401(k) plan system

In his March 29^th 2018 article in Employee Benefit News, RCH’s Founder, President & CEO Spencer Williams argues that just as no man is an island, no employer-sponsored retirement plan is an island. He continues on to detail that new hires who join a plan all come from other companies, where they were likely enrolled in their former-employer 401(k) plans; and similarly, participants who leave a plan when they change employers have accrued 401(k) savings that they will likely want to take with them.

401KWire: What Is Driving the Missing Participant Issue?

In her 3/21/18 article, 401KWire’s Bridget Doyle extensively quotes RCH’s CEO Spencer Williams on the 401(k) industry’s missing participant problem. As Williams explains, there was little or no existing research on the problem, which spurred his decision to conduct a survey and to “do it from the plan participant’s perspective.” The new study, The Mobile Workforce's Missing Participant Problem, was released this month, and revealed that the problem is “very dynamic and growing” according to Williams. As Williams notes, new solutions are likely to emerge, best practices are hard to define -- but account consolidation will play a critical role.

*401KWire requires a subscription to read the article.

When 401(k) Participants Go Missing: How It Happens, The Impact & What To Do!

RCH Founder, President and CEO Spencer Williams speaks with Rick Unser of 401(k) Fridays, taking on the old problem of missing participants, as well as auto portability, the new solution that may help keep participant information current, prevent cashout leakage and consolidate participants' retirement savings within the 401(k) system.

NAPA Net: Can Automation Help Solve the Missing Participant Problem?

NAPA Net's Ted Godbout covers the recently-released survey of missing participants, joint research conducted by Boston Research Technologies and Retirement Clearinghouse. Godbout highlights the survey's key findings, quoting BRT's Warren Cormier, and drawing attention to the high percentage of respondents (60%) who expressed a preference for an automated solution to update their address and/or consolidate their retirement savings.

BenefitsPRO Features RCH Missing Participant Survey

BenefitsPRO's Marlene Satter adds her voice to the retirement industry media covering the ground-breaking Missing Participant Survey (link) by Boston Research Technologies and Retirement Clearinghouse. Satter cites key findings from the survey and quotes executives Warren Cormier and Spencer Williams.

401k Specialist: How Bad Is The 401k ‘Missing Participant’ Problem?

In his March 14, 2018 article in 401k Specialist, Editor John Sullivan covers the new, joint survey conducted by Boston Research Technologies (BRT) and RCH on the problem of missing participants. The article quotes RCH Founder, President and CEO Spencer Williams and Sullivan notes that the findings are "another arrow in the quiver for 401k auto portability."